It is policy of the Board of Education that complaints and concerns of parents and other members of the community are to be dealt with as efficiently as possible, but in accordance with the procedure described below. Please follow this procedure so that the District can respond promptly and appropriately to your concerns.

MATTERS REGARDING A PROFESSIONAL STAFF MEMBER (Teacher, Counselor, etc.)

Step One - Contact the concerned staff member. This step does not apply if the matter involves suspected child abuse, substance abuse, or any other serious allegation.

Step Two - If the matter involves suspected abuse or if it cannot be resolved satisfactorily with the staff member, contact the staff member's principal.

Step Three - If you believe that your concern has not been resolved to your satisfaction, you may request a meeting with the Superintendent. Please include with your request the following: (a) brief statement of the facts giving rise to your complaint; (b) a description of how you, your child, or other students have been affected adversely; (c) the action which you wish the District to take, together with the reasons that such an action should be taken. The Superintendent will then arrange to meet with you at a mutually convenient time.

Step Four - If the Superintendent is unable to satisfy your concerns, then you may request, in writing, a meeting with the Board of Education.

MATTERS REGARDING AN ADMINISTRATOR

Since administrators are considered members of the District's professional staff, the general procedure specified in "Matters Regarding a Professional Staff Member" shall apply. Step One would be discuss the matter initially with the concerned administrator.

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